Thunai

Returns Assistant

Handles replacement and return requests end to end in chat.

Identity

How this agent is recognised across the platform

  • Describe the outcome, not the steps — the steps live in the workflow.
  • Say when it should run: during the conversation, after it ends, or on request from another agent.

Readiness

What is still missing before this agent can run

  • Name and purpose
  • Instructions
  • Workflow
  • Tools connected
  • Guardrails
  • Deployed somewhere

Behaviour last 30 days

Runs
2,406 / 30d
Success
89%
Tools used
2
Guardrail stops
34