Access & identity
Who can sign in, and exactly what they can do in Assist, Control Tower and Console.
8 of 8 people
| Person | Team | Role | Assist | Control Tower | Console | Status | |
|---|---|---|---|---|---|---|---|
Jay Kumar jay.kumar@novacorp.io | Support · Voice | Agent | Agent | — | — | Active Online now | |
Sneha Rao sneha.rao@novacorp.io | Support · Voice | Agent | Agent | — | — | Active 2h ago | |
Meera Iyer meera.iyer@novacorp.io | Digital · Chat | Team lead | Team lead | Viewer | — | Active Online now | |
Arjun Shah arjun.shah@novacorp.io | Account management | Supervisor | Team lead | Analyst | Viewer | Active 41m ago | |
Ritu Sethi ritu.sethi@novacorp.io | Digital · Chat | Analyst | Agent | Analyst | — | Active Yesterday | |
Divya Nair divya.nair@novacorp.io | Operations | Admin | Team lead | Admin | Admin | Active Online now | |
Karan Mehta karan.mehta@novacorp.io | Engineering | Developer | — | Viewer | Builder | Active 3h ago | |
Lena Fischer lena.fischer@partner.io | External BPO | Agent | Agent | — | — | Invited Invite sent 2d ago |